YOU ASKED, WE ANSWERED
Welcome to our FAQ’s page. We will be constantly uploading new questions and answers, but if you dont see your query listed here, please fill out the form and submit your question to us. We’ll answer it as soon as possible, and also add it to our FAQ’s page if we think it will help someone else as well.
DO YOU OFFER SUPPLY ONLY SOLUTIONS?
Absolutely! Many of our products are available for supply only purchase. Visit our systems and solutions page, or give us a call for more details or to check our stock levels.
DO YOU OFFER INSTALLATION?
Yes we do. Installation is our specialty. We have teams of experienced installers who are qualified height safety system installers. Our team are here to help guide you seamlessly from the initial design stages, right through to the certification.
DO YOU SUPPLY TEMPORARY HANDRAIL OR SCAFFOLDING?
No, we specialise in permanent systems. The only temporary equipment we supply is a temporary anchor point (SPYDA).
HOW OFTEN DO I NEED TO GET MY ANCHORS RECERTIFIED?
Suresafe recommends that all products are inspected annually and maintained by a qualified safety inspector in accordance with the relevant statutory Codes of Practive and Australian Standards. Some states require 6 monthly certification. Check your local government regulatory body website for the specific requirements in your state. Contact us to arrange an inspection.
DO SURESAFE PRODUCTS COMPLY WITH AUSTRALIAN STANDARDS?
Yes, all Suresafe products exceed Australian Standards. Visit our product pages for the relevant Australian standards that apply to each product. To ensure our products are installed correctly, we recommend using one of our experienced installation teams to complete your project.